After receiving the disappointing news that the Xebex Rower was disqualified from the CrossFit Open, many owners of the device contacted Xebex for a refund. Customers across the country have found that Xebex has managed to process their returns in far less time than initially estimated.
“After my 18.1 score was invalidated, I decided to send my Xebex Rower back,” Said Linda Springer, who performs CrossFit in her garage.
“I was a little disappointed to learn that I didn’t have one of the fastest 2k times in the world, but I was pleased when my post office informed me that the Xebex was 30% lighter than the product description says it is, which saved me a bundle on return shipping.”
A spokesperson for Xebex said the company stands behind its products, though the news of CrossFit’s rejection of their rower has caused an internal stir.
“We have temporarily halted production on a new line of inflatable dumbbells, as well as a trampoline-based lifting platform,” Said Xebex spokesman Richard Pratt. The company’s comments came during an hour-long press conference that lasted approximately 20 minutes.